Frequently Asked Questions
What format are Docuqo templates supplied in?
All Docuqo templates are supplied as PDF and fillable PDF files. This means you can either:
- Print them and complete them by hand, or
- Fill them in directly on your computer or device, then save or email them.
Do I need any special software to use them?
No specialist design software is needed. You can open and complete our PDFs using:
- Free Adobe Acrobat Reader (recommended)
- Preview (Mac)
- Most modern web browsers
Can I edit the design or layout of a template?
Our templates are designed to be used as provided, with editable fields for you to complete.
If you need changes to the layout, colours, or branding, please contact us for a custom design quote.
How many times can I download my purchase?
Each purchase includes up to 5 downloads of your files, so please save them to your device after purchase. If you have any issues accessing your files, just get in touch and we’ll help.
Can I use these templates for my clients?
Yes — you can use our templates to create finished completed forms or documents for your clients under our standard licence. You cannot share or sell the blank, editable PDF files unless your client purchases their own licence from Docuqo.
Do you offer refunds?
Because our products are digital, all sales are final. Refunds are only offered in limited cases, such as duplicate purchases or file corruption. Full details are in our Refund & Cancellation Policy.
Can I get a custom template?
Yes — if you need a custom form, permit, or document designed in the same style as our products, get in touch with your requirements and we’ll provide a quote.
Can I print these templates at home?
Yes — our PDFs are designed for both desktop and commercial printing. You can print on your own office printer, or send them to a graphic designer and/or print shop.